Terms of Service
Last updated: September 18, 2025
Welcome to Auntie Scam ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of www.auntiescam.com (the "Site"), including any content, features, services, or products offered through the Site.
By accessing or using this Site, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Site.
1. About Auntie Scam
Auntie Scam provides educational content, resources, and products related to scam awareness, fraud prevention, and consumer protection. Information provided on this Site is for general informational purposes only and should not be considered legal, financial, or professional advice.
2. Eligibility and Use of the Site
You must be at least 13 years old to use this Site. By using the Site, you represent that you meet this requirement and that you will use the Site in compliance with all applicable laws and regulations.
You agree not to:
Use the Site for any unlawful, fraudulent, or harmful purpose
Attempt to gain unauthorized access to the Site, accounts, or systems
Interfere with or disrupt the operation or security of the Site
Use the Site to transmit malware, spam, or other malicious content
Misrepresent your identity or affiliation
3. Accounts
You may be required to create an account to access certain features of the Site. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
You agree to provide accurate, current, and complete information and to update it as necessary. We reserve the right to suspend or terminate accounts that contain false or misleading information or that violate these Terms.
4. Purchases and Payments
If you purchase products or services through the Site, you agree to provide accurate billing, shipping, and payment information. All prices are listed in USD unless otherwise stated and are subject to change without notice.
Payments are processed through Squarespace Payments and its third-party providers, including Stripe and Sift. We do not store your full payment information. Your payment is subject to the terms and privacy policies of these providers.
We reserve the right to refuse or cancel orders at our discretion, including in cases of suspected fraud, pricing errors, or product availability issues.
5. Digital Products and Fulfillment
If you purchase digital products (such as downloadable content or online resources), access may be provided immediately after purchase. All digital sales are final unless otherwise required by law.
For physical products, shipping times are estimates only and may vary due to factors outside our control.
6. Refunds and Returns
Refund and return policies, if applicable, will be disclosed at the time of purchase or on the relevant product page. Unless otherwise stated, all sales are final.
Nothing in this section affects your statutory consumer rights.
7. Intellectual Property
All content on this Site—including text, graphics, logos, images, videos, downloads, and design—is owned by or licensed to Auntie Scam and is protected by intellectual property laws.
You may view, download, or print content for personal, non-commercial use only. You may not copy, reproduce, distribute, modify, create derivative works from, or exploit any content without our prior written permission.
8. User Content
If you submit content to the Site (such as comments, messages, or feedback), you grant us a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and distribute that content in connection with operating and promoting the Site.
You represent that you own or have the necessary rights to any content you submit and that it does not infringe the rights of others or violate any laws.
We reserve the right to remove user content at our discretion.
9. Educational Content and No Professional Advice Disclaimer
Auntie Scam provides information, commentary, and resources related to scam awareness, fraud trends, and consumer protection for general educational and informational purposes only.
Nothing on this Site constitutes, or should be construed as, legal advice, financial advice, law enforcement advice, cybersecurity advice, or any other form of professional or expert advice. Auntie Scam is not a law firm, financial institution, regulatory body, or government agency, and we do not provide individualized advice or guidance.
You should not rely on information from this Site as a substitute for advice from qualified professionals, including lawyers, financial advisors, banks, law enforcement, or consumer protection agencies. Any actions you take based on information provided on this Site are taken at your own risk.
Scams evolve rapidly. While we strive to share accurate and timely information, we make no guarantees that content on the Site is complete, current, or error-free.
10. Editorial Content, Opinions, and Fair Comment
The Site includes a mix of factual reporting, analysis, commentary, and editorial opinion. Any opinions expressed on the Site—including commentary that may be critical of companies, technologies, financial institutions, or other organizations—are clearly identified or reasonably understood as opinion, not statements of fact.
Such opinions are based on publicly available information, personal research, lived experience, and/or subjective judgment, and are shared in the public interest to promote awareness, discussion, and consumer education.
Nothing on this Site should be interpreted as an assertion of undisputed fact about any individual or organization unless explicitly stated as such and supported by cited sources. We do not claim to speak on behalf of, represent, or have special access to any company, institution, or authority.
If you believe any content on the Site is inaccurate, outdated, or misleading, you may contact us and we will review the concern. We reserve the right, but not the obligation, to correct, clarify, or update content.
11. Third-Party Services and Links
The Site may include links to third-party websites, tools, or services. We are not responsible for the content, policies, or practices of third parties, and your use of third-party services is at your own risk.
12. Donations and Contributions
The Site may accept voluntary donations or contributions to help support Auntie Scam’s work and mission of scam awareness and consumer education.
Auntie Scam is a for-profit business and not a registered charity or nonprofit organization. Donations or contributions made through this Site are not tax-deductible as charitable donations.
Donations do not create any special relationship, entitlement, or obligation, and do not guarantee specific outcomes, services, or responses. All donations are voluntary and non-refundable unless otherwise required by law.
13. Termination
We may suspend or terminate your access to the Site, without notice, if we believe you have violated these Terms or engaged in conduct that harms the Site, its users, or our operations.
14. Limitation of Liability
To the fullest extent permitted by law, Auntie Scam shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Site, products, or services.
Our total liability for any claim arising under these Terms shall not exceed the amount you paid us, if any, in the twelve (12) months preceding the claim.
15. Indemnification
You agree to indemnify and hold harmless Auntie Scam from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your use of the Site, violation of these Terms, or infringement of any third-party rights.
16. Governing Law
These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.
Venue and Jurisdiction
Any legal action or proceeding arising out of or relating to these Terms or your use of the Site shall be brought exclusively in the courts located in the Province of Ontario, Canada, and you consent to the personal jurisdiction of such courts.
17. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Site after changes take effect constitutes acceptance of the revised Terms.
18. Contact Information
If you have questions about these Terms, please contact us at:
Auntie Scam
Email: info@auntiescam.com